Thoughts & Ideas

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January 9, 2014
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Yelp must turn over the names of seven reviewers per court’s ruling

The City Court of Alexandria, VA, ruled that online review site Yelp  must identify anonymous reviewers who posted negative reviews for…

December 13, 2013
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Facebook’s Five Star Review System and How It Can Overtake Yelp

A brand new feature on Facebook promises to increase the awareness of customers as well as assist business owners in…

November 5, 2013
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How To Respond To Negative Online Reviews

Unfortunately unlike with positive reviews, there is no need to solicit or ask for negative reviews, as you will get…