Thoughts & Ideas

November 19, 2015
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Local Guides – Google’s gamification strategy to crowd source Maps Data

Consumer reviews and ratings continue to grow in importance on the web and may be the single most powerful motivating…

Benefits of Negative Reviews
September 21, 2015
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5 Benefits of Negative Reviews

Nobody wants to get a bad comment on any social media website. However, if you do get a negative review,…

Auto Dealerships Review Monitoring

Auto Dealerships Review Monitoring and Reputation Management

Why Reputation Management and Review Monitoring for Your Auto Dealership? Auto Dealerships succeed or fail based on customer satisfaction.  Did…

August 20, 2015
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Restaurant Review Monitoring and Reputation Management are Vital

Why Monitor Your Restaurant’s Reputation? Restaurant growth is fueled by the satisfaction of its patrons. Did they like the food;…

review monitoring
June 17, 2015
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The Most Important Consumer Review Websites and how they Impact Your Business

One of the ways consumers come to a decision about using a business or a professional before even giving them…

August 5, 2014
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Union Street Guest House’s bad policy generates 1000+ negative reviews

When the news about Union Street Guest House’s policy, that would allow the inn to charge its guests $500 per negative…

December 13, 2013
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Facebook’s Five Star Review System and How It Can Overtake Yelp

A brand new feature on Facebook promises to increase the awareness of customers as well as assist business owners in…