Just like with Gmail in the early days, we are here to learn from your feedback and improve the system. In return, with each account you will be able to monitor up to 3 locations completely free.
If we may use Gmail as an example again, when you run out of space you are able to buy extra storage. Similarly, we offer cool upgrades that will be worth every penny (additional locations, analytics and branding).
Here is one of those upgrades; you can purchase additional locations, and we do offer special pricing for agencies/franchises - white label solution for 10+ locations. You will find these upgrade options inside your account.
We have a number of ways you can reach us. Aside from email (firstname.lastname@example.org) and a phone number (202-760-4666), we have Live Chat support throughout the site.