Are There Better Alternatives to a 5-Star Rating System?
We’re all familiar with the 5 Star Rating system. We can see it at work on Yelp, Amazon and other…
Thoughts & Ideas
Defenses in Online Review Systems
Via Cornell University Library: “In this paper, we identify a new class of attacks that leverage deep learning language models…
Local Guides – Google’s gamification strategy to crowd source Maps Data
Consumer reviews and ratings continue to grow in importance on the web and may be the single most powerful motivating…
5 Benefits of Negative Reviews
Nobody wants to get a bad comment on any social media website. However, if you do get a negative review,…
Auto Dealerships Review Monitoring and Reputation Management
Why Reputation Management and Review Monitoring for Your Auto Dealership? Auto Dealerships succeed or fail based on customer satisfaction. Did…
Restaurant Review Monitoring and Reputation Management are Vital
Why Monitor Your Restaurant’s Reputation? Restaurant growth is fueled by the satisfaction of its patrons. Did they like the food;…
The Most Important Consumer Review Websites and how they Impact Your Business
One of the ways consumers come to a decision about using a business or a professional before even giving them…
Union Street Guest House’s bad policy generates 1000+ negative reviews
When the news about Union Street Guest House’s policy, that would allow the inn to charge its guests $500 per negative…
Facebook’s Five Star Review System and How It Can Overtake Yelp
A brand new feature on Facebook promises to increase the awareness of customers as well as assist business owners in…